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Community Bank

ID TheftSmart™ Identity Management Program

In a market overflowing with solutions that focus on credit and promote self-help, ID TheftSmart’s licensed investigators simply do more. Their licensed investigators handle identity theft issues with a three-stage defense. They attack the issue before, during, and after someone becomes the victim of identity theft. This multifaceted approach allows all members to benefit from the experience and expert consultation provided by the investigators. They address the issue of privacy and best practices before an event, action after a data exposure, and restoration services in the unfortunate event of an identity theft occurrence.

Protection – Immediate and Direct Access

  • Consult on best practice for managing Personal Identifying Information (PII)
  • Provide safety guidelines for communicating and interacting online
  • Provide cardholders information about their rights under federal and state laws
  • Consult on best practices for consumer privacy
  • Access to a personal advocate if Identity theft occurs

Detection – Analyze, Consult and Prepare

  • Provide an action plan when information has been compromised
  • Help with interpreting and analyzing credit reports
  • Fraud alert assistance
  • Credit Freeze consultation
  • Provide personal assistance when suspicious issues extend beyond initial findings

Restoration – Resolve and Restore

  • Confirm identity fraud and identify its nature and scope
  • Assist in obtaining a policy report
  • Provide tri-merged credit report and perform full non-credit searches
  • Work on behalf of members until all identity theft issues have been verifiably resolved
  • Place seven-year fraud victim statements with credit reporting agencies when applicable

To obtain more information or to learn how to enroll in the ID TheftSmart™ program please visit one of our branches or call us at Hamel 763-478-6611 or Corcoran 763-420-2025.